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Each film camera is meticulously inspected by certified technicians to ensure optimal operation. The process includes:

• Shutter test: Verification of shutter speeds (fast and slow) and the release.
• Aperture control: Verification of the aperture for accurate exposure.
• Focus verification: Control at infinity and various distances.
• Electronic functions test: Flash, autofocus, zoom, and self-timer for Point & Shoot models.
• Light meter inspection: Validation of light measurement.
• Cleaning and repairs: Replacement of light seals, lens cleaning, and repair of defective components.

Each camera comes with a 3-month warranty covering technical failures. For more information, contact us at contact@france-argentique.com.

Our film cameras, dating from the 1960s to the 2000s, come from various sources:

• Individuals: Equipment sold by enthusiasts.
• Collection associations: Organizations recovering unused items.
• Movers: Lots of cameras to be recycled.

We prioritize local sources in France and Europe to reduce our carbon footprint. Each camera is inspected, cleaned, and tested to ensure its quality. For any questions, contact us at contact@france-argentique.com.

Before certification, each film camera undergoes rigorous testing:

• Shutter: Verification of fast and slow speeds.
• Aperture: Control of the opening for correct exposure.
• Focus: Validation at infinity and at different distances.
• Electronic functions: Flash, autofocus, zoom, and self-timer testing for Point & Shoot cameras.
• Exposure meter: Precise light measurement.
• General condition: Inspection of the body and light seals.

Contact us at contact@france-argentique.com for more details.

Each device comes with a 3-month warranty covering technical failures (excluding misuse or normal wear and tear). In case of a problem:

• Contact us at contact@france-argentique.com with your order number.
• We will assess whether a repair or replacement is necessary.
• Return instructions will be provided if needed.

For more information, please contact our After-Sales Service.

Our film cameras are sold without accessories, but we offer:

• Film rolls: 35mm, 120, Polaroid, black and white or color.
• Batteries: Compatible with your camera.
• Straps and bags: For safe handling and transport.
• Cleaning products: For maintaining lenses and bodies (coming soon).

For advice on accessories, contact us at contact@france-argentique.com.

Original manuals are not always available for vintage devices. However:

• Digital Manual: If available, we will send it to you via email.
• Customized Instructions: We provide usage tips in French, in accordance with Law No. 94-665 of August 4, 1994.

Contact us at contact@france-argentique.com to obtain a manual or instructions.

We offer 4 interest-free payments via PayPal for purchases between €30 and €2,000.

Eligibility Requirements

• Amount: Between €30 and €2,000.
• Residency: Must reside in France.
• PayPal Account: Valid account required.
• Payment Method: Confirmed bank card or bank account.
• Acceptance: Subject to PayPal's approval.

Terms

• First Payment: At the time of purchase.
• Subsequent Payments: Monthly, interest-free (0% APR).
• Fees: No setup or late fees.

You benefit from PayPal Purchase Protection. For more information, contact us at contact@france-argentique.com.

You can cancel an order depending on its status:

Unshipped Order

Contact us immediately at contact@france-argentique.com with your order number to cancel or modify.

Shipped Order

You have 14 days after receipt to exercise your right of withdrawal (Article L221-18 of the Consumer Code). Procedure:

• Inform us by email of your decision.
• Return the product in its original, unused condition within 14 days.
• Refund, including standard delivery costs, will be processed within 14 days of receipt. Return shipping costs are your responsibility.

Contact us at contact@france-argentique.com for more information.

To view your order history:

• Emails: Check the confirmations sent to your email address.
• Customer Account: Once available, log in to your account on our website to see your purchases.

If you cannot find your information, please contact us at contact@france-argentique.com with your order number.

To receive your invoice, please send an email to contact@france-argentique.com with your order number. We will send it to you as soon as possible.

We accept:

• Credit Cards: Visa, Mastercard, American Express.
• PayPal: Secure online payment.
• Shop Pay: Fast payment via Shopify.

All transactions are secured via certified platforms. For any questions, please contact us at contact@france-argentique.com.

Delivery fees vary depending on your location. Check the exact amount at checkout by adding your items to your cart. Fees may be waived during special promotions.

Delivery Times

• Shipping: Within 1 to 5 business days.
• Delivery: 2 to 4 business days in mainland France.

For more information, contact us at contact@france-argentique.com.

We offer quick exchanges to meet your needs.

Exchange Conditions

• Time Limit: 14 days after receipt (Article L221-18 of the Consumer Code).
• Condition: Unused product, complete, in its original packaging.
• Exceptions: Personalized or perishable products are not eligible.

Procedure

• Contact us at contact@france-argentique.com with your order number, the reason for exchange, and the desired product.
• Return the item at your own expense.
• We will cover the shipping costs of the new item.

Contact us for more details.

If an item is damaged during transport:

If the packaging is damaged

• Refuse the package and state the reason to the delivery person. The mention "subject to unpacking" has no legal value.

If you accept the package

• Write precise reservations on the delivery note.
• Confirm these reservations in writing to the carrier within 3 working days (registered letter).
• Take photos of the packaging and the damaged product.

Contact the seller

Send an email to contact@france-argentique.com with your order number, a description of the damage, and the photos. We will offer a replacement or a refund (Article L216-5 of the Consumer Code).

Right of withdrawal (14 days)

In accordance with Article L221-18 of the Consumer Code, you have 14 days after receipt to return a product without giving any reason. Conditions:

• Product unused, complete, in its original packaging.
• Return shipping costs are at your expense, unless we cover them or fail to inform you.

Defective product

For a defective or non-compliant product (legal guarantee of conformity, 2 years), contact us at contact@france-argentique.com with your order number, a description, and photos/videos. Return shipping costs are at our expense.

Right of withdrawal (14 days)

In accordance with article L221-18 of the Consumer Code, you have 14 days after receipt to return a product without reason. Conditions:

• Product unused, complete, in its original packaging.
• Return shipping costs at your expense.
• Refund within 14 days after receipt of the product.

Product warranty (3 months)

In case of technical defect, please contact us at contact@france-argentique.com with your order number and a description. We offer repair or exchange. Return shipping costs are at your expense unless a defect is confirmed.

If your package is lost or not delivered:

Contact the carrier

Check the status using the tracking number and contact the carrier (La Poste, Chronopost, etc.) to initiate an investigation.

Inform us

Send an email to contact@france-argentique.com with your order number, the carrier's name, and the tracking number. We will work with the carrier to resolve the issue.

Solutions

If the package is declared lost, we will offer a replacement or a refund. If necessary, a complaint can be filed with the carrier.

In case of delivery delay:

Check tracking

Check the status of your package using the tracking number. Updates may take up to 48 hours.

Contact the carrier

If the delay exceeds 5 days, contact the carrier for an investigation.

Inform us

If no solution is found, send an email to contact@france-argentique.com. We will do what is necessary to resolve the issue.

In accordance with Article L216-6 of the Consumer Code, you may claim damages for proven harm.

To track your order:

• Confirmation Email: Upon dispatch, you will receive an email with the tracking number, carrier name, and a tracking link.
• Online Tracking: Use the tracking number on the carrier's website.
• App: Download the carrier's app (e.g., Mondial Relay) for real-time notifications.

In case of any issues, please contact us at contact@france-argentique.com.

We deliver to almost all countries. To check:

• Add your items to the cart and enter your address at checkout.
• Shipping options will be displayed if your country is eligible.

Important Information

• Customs: Outside the EU, customs duties and taxes may apply.
• Documents: A CN23 declaration is required for shipments outside the EU.
• Delays: Vary depending on the country and customs procedures.

Contact us at contact@france-argentique.com for more details.

For any questions or assistance:

• Email: contact@france-argentique.com.
• Online chat: Available on our website during opening hours.

Our team will respond promptly to assist you.

Our customer service is available:

• Hours: Tuesday to Saturday, from 11 AM to 7 PM.
• Contact: contact@france-argentique.com or online chat on our website.

Feel free to contact us with any questions or for advice.

We generally respond within a few hours, but it may take 1 to 2 business days during periods of high demand. Contact us:

• Email: contact@france-argentique.com.
• Online chat: Available Tuesday to Saturday, from 11 AM to 7 PM.

Thank you for your patience!